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We offer a wide range of services,
focused in 2 areas:
Our Approach:
Research: No matter the project, we always approach it the same way. 90% of solving a problem is understanding it, which is why we always start our projects with diligent research. We dig deep with you, your staff, and your clients, asking questions that help you better understand your business and the challenges you’re facing. We also explore how other people are solving similar problems at their businesses.
Planning: a plan doesn’t exist if it’s not on paper. We help you write project or business plans that cover all areas of the initiative. Then we break the plan into manageable tasks and milestones to help you eat the elephant one bite at a time.
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Communication: the hardest part of making changes to your business is getting everyone aligned. We work with you to rally your staff, clients, partners, and community to ensure the project is a success. We will help you find ways to keep the doors open so communication continues to flow, and you keep gathering information from the people with the best insights and experience.
Execution: if the research, planning, communication, and feedback stages are properly executed, then execution of the project is easy. We’re there to support you throughout the process, assisting you in change-management and hitting your targets, and providing extra sets of hands if you need them.
Feedback: the job isn’t done once the execution phase ends. All good companies value the collection of feedback and data. We’ll help you establish key performance indicators (KPIs) to help you track your success on an ongoing basis. This feedback then becomes research for your next project and helps you keep up the momentum and continue building on your success.